As a customer service executive at Teleminds Infotech Private Limited, you will be responsible for providing exceptional customer service to our clients. Your role will involve both spoken and written communication in English, so proficiency in both is essential.
Key responsibilities:
1. Responding to customer inquiries and resolving issues in a timely and professional manner
2. Communicating effectively with customers via phone, email, and chat
3. Maintaining accurate records of customer interactions and transactions
4. Collaborating with other team members to ensure seamless customer experience
5. Providing product information and assistance to customers
6. Identifying and escalating priority issues to the appropriate channels
7. Keeping up-to-date with product knowledge and company policies to better serve our customers
If you are a proactive and customer-focused individual with excellent English language skills, we want you to join our team and help us deliver top-notch customer service. Jumpstart your career with Teleminds Infotech Private Limited and be a part of a dynamic and innovative company.
1. Those who are from or open to relocate to Kolkata
1. Fluency in English is must
2 Ready to work in morning shift
Annual CTC: ₹ 2,00,000 - 4,00,000 /year
Teleminds is one of the leading providers of business process outsourcing services to various industries globally.
